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Relais & Châteaux
Chatham Inna noble house hotel
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A spacious room 1 bathroom with a flower and 2 robes at Chatham Inn

Chatham Inn Accessibility

Chatham Inn warmly welcomes all guests. However, due to the historic significance of our 1830’s inn, the property is not fully accessible. We have a wheelchair ramp that leads into our lobby as well as the first-floor restaurant.

Removal of necessary physical barriers for accessibility into guest rooms is not readily achievable as such removal would threaten or destroy the historic significance of the property.

A woman laying in bed with a cozy blanket, reading a magazine at Chatham Inn

Guest Accessibility & Services

At Chatham Inn, we want every guest to feel genuinely welcome and comfortable. We’re committed to ensuring that everyone who wishes to visit can do so with ease, regardless of physical ability. Here’s how we make that possible:

  • We ensure that individuals with disabilities can make reservations during the same hours and in the same manner as individuals without disabilities.
  • We have identified and described the features in our inn and guest rooms in detail to allow individuals with disabilities to determine whether our inn meets their needs.
  • We ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented.

 

The exterior of the Chatham Inn with a woman sitting in the yard on chair
  • We guarantee that the specific rooms, once reserved, are held for the reserving customer. We make reasonable efforts with third-party reservation systems to make all rooms available through at least some of these services, and they must provide these third-party services with information concerning the features of the hotel and rooms.
  • Guests with legitimate service animals, as defined by the ADA, will be provided access to all areas of the inn afforded to those without service animals.

For special accommodation needs, please call us directly at 508.945.9232 so we can help you determine the best guest room to ensure you have a comfortable arrival and enjoyable stay.

A couple sitting on the beach near Chatham Inn
A man and a woman enjoying a hot beverage in their room with a fireplace at the Chatham Inn

Web Accessibility

We are committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology. Please be aware that our efforts are ongoing.

You may email us at [email protected] or call us 24/7 with questions or concerns regarding ADA accessibility issues, including issues accessing the website.

  • A woman laying in bed with a cozy blanket, reading a magazine at Chatham Inn